It’s good to know there are companies out there who CARE about their customer. I have the Motorola Droid through Verizon and began having issues the week before Christmas. Basically, my phone would get really hot while charging. Sometimes it would get to 30%, sometimes 70%. I thought maybe an app I had loaded was causing issues, so I removed the few I had loaded that week and tried again. I was having the same symptoms. So, I ordered a new battery, thinking that was the problem. That still did not resolve the issue. I called Verizon, explained what was going on and what I had done, and they agreed my phone was having issues. The NEXT day, I had a replacement Droid and everything is running smooth. Thank you Verizon!





